Frequently Asked Questions
Everything you need to know about Pyrex Home products and services.
Are Pyrex Home products safe for use in the oven and microwave?
Yes, our high-quality borosilicate glass products are designed to withstand high temperatures and are safe for use in preheated ovens, microwaves, and dishwashers.
How do I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery status in real-time.
What is your return policy for damaged items?
We offer a 30-day satisfaction guarantee. If your items arrive damaged or defective, please contact our support team immediately for a free replacement or full refund.
Can I use Pyrex Home glassware on the stovetop?
No, our glassware is not designed for stovetop use, including electric, gas, or induction burners, as direct heat can cause the glass to crack.
Do you offer international shipping?
Currently, Pyrex Home ships to all 50 states within the US and select international destinations. Shipping costs and delivery times vary by location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.